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Free UK Shipping or free global shipping on orders over £20.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Keep your cat's entertained and active with our Interactive Electric Cat Ball Toy! Designed for curious cats, this smart toy offers endless fun through its automatic scrolling feature, encouraging playful behaviour and stimulating their natural instincts.
Attention: Due to display and lighting differences, the actual colour of the item may vary slightly from the images. Please allow for a 1-2 cm measurement deviation.
You may return most new, unopened items within 15 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Question | Answer |
|---|---|
| Are your pet toys safe? | Yes, all of our pet toys are made from non-toxic, durable materials, ensuring they are completely safe for your pets to play with. We prioritize your pet's safety by offering toys that are free from harmful chemicals and designed for long-lasting use. |
| How long does delivery take? | Our standard delivery time is typically 1 week. Once your order is placed, we ensure fast processing and shipping to get your pet products to you as quickly as possible. |
| Why should I shop at Crazy Pawz Pet Shop? | At Crazy Pawz, all our products are tried and tested to keep your pets happy and healthy. We are committed to offering high-quality, innovative items that enhance your pet's life, making us a trusted choice for pet owners. |
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